Privacy policy

1. Terms for Processing Personal Data

In our processing of personal data, we adhere to the requirements set by privacy laws. For you, this specifically means that we prioritize and comply with the following:

We clearly state the purposes for which we process personal data. You can read more about this further in this privacy statement.

We limit the collection of personal data to only the information necessary for legitimate purposes.

We seek explicit consent to process your personal data in cases where special permission is required.

We take appropriate security measures at all times to protect your personal data and require the same from parties that process personal data on our behalf. Where necessary, this is documented in separate “data processing agreements.”

We provide the option for you to access, correct, or delete your personal data at any time.


2. Use of Personal Data

When you use our online store, we collect certain information about you, which may include personal data. We only store and use the personal data that you provide directly in connection with the service you request, such as when you complete a purchase.

We use the following data for the purposes outlined in this privacy statement:

Email address

Name and address (NAW) information

Phone number

Billing address

Email address

Payment details

IP address


2.1 Registration

For certain parts of our online store, you need to register to use specific features. After registering, we save the personal data you provide. This allows you to use our services without needing to re-enter your information. We may also use this information to contact you regarding the execution of the agreement, such as fulfilling your order or responding to your inquiries.

The following data is collected during registration:

Your first name and initials

Last name

Email address

Password

We will not share the data collected for registration and execution of the agreement with third parties unless necessary to fulfill the agreement you have entered into with us, or if we are legally required to do so. In cases of suspected fraud or misuse of our online store, we may be required to provide personal data to the relevant authorities.


2.2 Order Processing

When you place an order with us, we use your personal data to handle the transaction. If necessary for proper order fulfillment, we may share your personal data with third parties. We only do so with parties we have signed a data processing agreement with, ensuring they handle your data appropriately. You can trust that these parties meet the required standards when processing your data. More details about this are provided further in this privacy statement.

In addition to the data needed for an account, we collect the following information for order processing:

Street name

House number

Postal code

City

Phone number


Orders are stored with the following additional information:

Date and time of the order

Order number

Invoice number

Total amounts

Delivery information

Delivery costs

Payment information

IP address